Tesco Bank Bereavement: Credit Cards, Loans and Savings After a Death

Call Tesco Bank's bereavement advisors or write to its Estates Team in Glasgow. The page covers Tesco Bank credit cards, loans, savings, ISAs and Junior ISAs; a grant is only needed above £50,000 in a sole name.¹

How to tell Tesco Bank about a death

• Phone: 0345 071 6153, Monday to Friday, 8am to 6pm.¹
• Post: Freepost Tesco Bank Estates Team, PO Box 27009, Glasgow G2 9EZ.¹

Tesco Bank says it can only take notification from the next of kin, or a solicitor acting on their behalf.¹ It also says it may be able to check the electronic death register 10 days after the death has been registered, which can save posting the certificate.¹

Barclays is separate. Tesco Bank is a trading name of Barclays Bank UK PLC, but its bereavement page says: "we won't automatically notify Barclays on your behalf."¹ If the person also had a Barclays account, contact Barclays' bereavement team as well. Tesco Bank was not on the Death Notification Service's member list on 19 October 2026.²

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Documents Tesco Bank may ask for

What you send depends on the account. Tesco Bank lists:¹

• the original death certificate, or an original coroner's interim certificate
• an authority to close instruction, signed by all named executors or next of kin
• a copy of the will
• the Grant of Probate, Letters of Administration or Certificate of Confirmation, but only if the total value of the accounts is more than £50,000 and they are in the sole name of the person who died

Credit cards, loans and savings

• Credit cards: the account is frozen and cards are blocked. Interest and charges added after the date of death are refunded, and additional cardholders lose access.¹
• Joint loans: the account stays open.¹
• Joint savings: the surviving holder can use the account as normal.¹
• ISAs: a surviving spouse or civil partner may be eligible to add their remaining tax-free allowance to a new or existing ISA.¹

Tesco Bank's bereavement page covers credit cards, loans, savings, ISAs and Junior ISAs. Insurance bought under the Tesco name is not covered on that page, so ask the insurer named on the policy documents.

Before you call

• Have the card, loan or savings account numbers, the date of death and your own details ready.
• Ask for the balance at the date of death for each account, and a bereavement reference.
• Add up the sole-name balances: £50,000 decides whether Tesco Bank needs a grant.

Common questions

What is the Tesco Bank bereavement phone number?

0345 071 6153, Monday to Friday, 8am to 6pm, according to Tesco Bank's bereavement page.

Does Tesco Bank need probate?

Only if the total value of the accounts is more than £50,000 and they are held in the sole name of the person who died.

Is Tesco Bank part of Barclays now?

Yes. Tesco Bank is a trading name of Barclays Bank UK PLC, but Tesco Bank says it won't automatically notify Barclays for you, so tell Barclays separately.

Where do I send a death certificate to Tesco Bank?

Freepost Tesco Bank Estates Team, PO Box 27009, Glasgow G2 9EZ.

What happens to a Tesco credit card when the holder dies?

Tesco Bank freezes the account and blocks the cards, refunds interest and charges added after the date of death, and additional cardholders lose access. The balance is paid from the estate.

Every phone number, address, limit and document list on this page was read on tescobank.com on 19 October 2026. Where Tesco Bank does not publish something, we say so rather than guess: ask its bereavement team.